Nintendo Change 2: Experiences of Display screen Injury Attributable to Stapled Receipts at GameStop

The worldwide launch of the extremely anticipated Nintendo Change 2 on Thursday (fifth) was met with widespread pleasure. Nonetheless, for some prospects, the event was marred by studies of display screen injury brought on by mishandling throughout the retail course of, notably at GameStop places.

In accordance with a report by IGN and firsthand accounts shared on social media, the difficulty arose when GameStop workers stapled receipts immediately onto the console’s packaging. A consumer recognized as Oadhan on platform X (previously Twitter) acknowledged that the staple pierced the field and broken the display screen of his new Nintendo Change 2. Though GameStop agreed to exchange the unit, the console is presently out of inventory, and the consumer should wait three months for a alternative.

@gamestop stapled the receipt for me and my pals Change 2s to the field.

FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P

— Oadhan Lynch (@Oadhan) June 5, 2025

Oadhan’s images present that the injury was not solely seen on the packaging however had additionally penetrated the display screen itself. Fortuitously, the console remained operational, suggesting that the injury may be restricted to the outer layer of the show.

Different customers reported related points. A Reddit consumer named Konflick and one other X consumer, Rudeboy__NYC, each claimed that their consoles suffered the similar sort of display screen injury as a consequence of stapled receipts. These circumstances recommend a broader sample of improper dealing with at numerous GameStop places.

@gamestop Helo ! My swap 2 has staple holes within the display screen. They stapled the receipt to the field at 1756 Forest Ave, Staten Island, NY 10303 and it broken the display screen. @NintendoAmerica pic.twitter.com/aqxPtRgNEs

— Rudeboy (@Rudeboy__NYC) June 5, 2025

Whereas GameStop workers are being blamed for the mishap, criticism has additionally been directed at Nintendo for the design of the Change 2’s packaging. Person AncientArgonaut identified that the console is positioned with its display screen going through upward on the high of the field, protected solely by a skinny layer of cardboard. This design alternative makes the gadget extra weak to exterior strain or unintended injury throughout transport and dealing with.

I knew this may occur – it was a bizarre choice by Nintendo to have the display screen sit face-side-up on the very high of the field with solely the skinny cardboard to guard it.

You are going to hear about a couple of broken screens within the coming days. They’re in danger simply being stacked in… pic.twitter.com/0l9Bo7GfWR

— Jason (@AncientArgonaut) June 5, 2025

AncientArgonaut warned that extra circumstances might emerge within the coming days, particularly as containers are sometimes stacked for delivery or storage. The incident has sparked a dialog about retail coaching, product packaging, and accountability between producers and sellers.

Because the Change 2 rollout continues, each Nintendo and retailers like GameStop might face rising strain to deal with packaging vulnerabilities and implement stricter dealing with protocols to forestall related points sooner or later.

Filed in Gaming. Learn extra about Nintendo Switch.